Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
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Cabot possessed a wealth of rich guest activity data across its systems, presenting a significant opportunity to further enhance its exceptional guest experiences and empower strategic internal decision-making. To fully capitalize on this asset, Cabot recognized the need to consolidate data from its various platforms into a centralized system. This would enable the delivery of timely, accurate, and actionable insights to both on-site teams and executive leadership.
The Challenge
Cabot partnered with Data SEA Consulting to design and implement a cutting-edge, cloud-based analytics infrastructure tailored to its specific needs. The cornerstone of this solution was the establishment of a centralized data lakehouse, creating a single source of truth for all operations. Data SEA Consulting developed automated pipelines to seamlessly ingest data from Cabot's key systems. This data was then cleansed, structured, and standardized using sophisticated business logic, ensuring consistent and accurate reporting. To provide accessible insights, a suite of intuitive, near real-time dashboards was introduced, empowering both resort and head office teams with consistent access to guest information, operational metrics, and financial performance data. The platform was designed with scalability in mind, allowing for seamless expansion as Cabot continues to grow.
The Solution
The implementation of this new system has provided Cabot with a powerful tool to drive informed decisions. By significantly reducing the time spent on manual reporting, resources have been freed to focus on enhancing guest service and advancing business strategy. Cabot now benefits from real-time access to critical metrics. This robust data platform establishes a strong foundation to support Cabot's ongoing expansion and unwavering commitment to excellence.
The Results
"For over a year, we have been working with the team at Data Sea Consulting, and we are impressed with their services.
Their ability to process complex information from numerous sources and distill it to the essential details has been invaluable. Given our busy team and multiple ongoing developments, it was imperative to partner with an analytics provider that could integrate quickly and operate independently.
Data Sea Consulting has consistently met and exceeded our expectations throughout this engagement, and we look forward to our continued collaboration in the years to come."
Jules Cowan-Dewar
Chief Marketing Officer